Rimpex commercial terms
These terms apply to quotations and orders placed with Rimpex, a brand of Kugy Engineering Suppliers.
Orders and quotations
All orders are subject to availability. Prices quoted by WhatsApp or email are valid for 7 days unless stated otherwise.
Shipping and delivery
Rimpex ships through logistics partners across India. Dispatch timing and transit estimates are confirmed against stock availability and destination at quotation.
Returns and replacements
Goods once sold are not taken back unless there is a manufacturing defect. Defective items must be reported within 48 hours of receipt with photographic evidence.
Compatibility
Parts are made for standard OEM machines. The customer verifies the model number and dimensions before ordering. Custom sizes are non-refundable.
Contact Rimpex
Rimpex is the rice mill screens and spare parts division of Kugy Engineering Suppliers, B-33, Industrial Estate, Double Storey, Sonipat 131001, Haryana, India.
Phone and WhatsApp: +91 83970 20777. Secondary phone: +91 94160 12015. Email: kugy_engg@yahoo.in.
Business hours: Monday to Saturday, 09:00–18:00 IST. Dispatches through logistics partners across India; timing confirmed at quotation.